We use ONLY quality products and processes to make your product. Whatever lines you choose for your merch, we will stock if we don't already.
We blind-ship on a four-day turn or less. All products are double-packed - clear 'retail' packaging inside an outer shipping container. If we are late for any reason (except earthquakes, zombie apocolypses and things like that), WE pay for expedited shipping.
Customer support is available 7 AM to 7 PM, Monday through Friday, via chat, email and phone. All interactions are noted in our backend so any team member can follow-up and respond quickly.
We feel we have the best base pricing in the POD/MERCH FULFILLMENT industry. We do this through efficiency and waste reduction and by doing everything we do in-house. Your portion of the sale is generously weighted regardless of volume.
You don't have to design your store or prep artwork - we assemble everything to your specification. Your customer buys the product, we make, ship and follow-up if needed.
Unhappy clients makes us very, very unhappy. So, we have a no-return-necessary policy in most cases: shipment lost? We replace. Damaged goods? We replace. Don't like the colour? Free return and we replace. Because what happens AFTER the sale is what completes and defines the customer experience! And if we suck, you fans will think you suck, and that will really suck for everybody. Especially us, probably.